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Route Sales and Service Representative



Location: Palm Springs, CA
Department: Operations (Non-Management)
Posted: 01-02-2014
Location Name: Palm Springs, CA
Wage: Depends on Experience
Position Type: Full time
Shift: Standard

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers' needs while providing environmentally friendly goods and services.

We are always accepting applications from customer-oriented professionals interesting in joining our elite service team at our Mission Linen Supply Palm Springs, CA plant location. 

As a Route Sales and Service Representative, you will drive a Mission Linen Supply truck over an established route to deliver and sell products, render services, and issue customer invoices.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Drives truck to deliver laundry and/or uniforms to customer’s place of business.

• Collects money from customers, makes change, and records transactions on customer invoice.

• Issues or obtains customer signature on invoices for pickup or delivery.

• Records delivery and inventory information on daily invoices.

• Collects or picks up rejected or unsold laundry and/or uniforms. Loads/unloads truck.

• Attends training and service department meetings.

• Develops and maintains the customer's goodwill by providing assistance to the customer, demonstrating an interest in the customer, devoting time to the customer and practicing courtesy towards the customer at all times.

• Conduct business in a professional manner to minimize or eliminate customer complaints. Handles the complaints and questions in the same manner as stated, making sure that the supervisor is kept informed and able to assist, if necessary.

• Calls on prospective customers to solicit new business.

• Informs regular customers of new products or services.

• Listens to and resolves service complaints. Maintains inventory and follows company’s policies on inventory control.

• Maintains a professional appearance in compliance with the company’s standards.

• Cleans inside of truck. Performs routine maintenance on truck.

EDUCATION AND EXPERIENCE REQUIREMENTS

• High school diploma or general education degree (GED) required

• Bachelors degree or college-level coursework high desired

• 5 years customer service/sales experience

 OTHER SKILLS AND QUALIFICATION    REQUIREMENTS

 

• Experience driving large capacity vehicles

• A current, valid driver’s license with a clean driving record

• Must regularly lift and/or move up to 100 pounds

APPLICATION INSTRUCTIONS

• Please register on our career site and complete our online application.

• Select the position(s)/geographic locations you are interested in applying for. 

• Our management team will review applications when they have available open positions.  When the plant has an open position, you will be contacted for an interview if you meet Mission Linen Supply’s hiring requirements. 

• Applications are valid for six months.

 

We offer a competitive compensation and benefits package and outstanding career opportunities for service professionals looking to be a part of a well-established team committed to growth:

• 401(k) Retirement Plan

• Medical, Dental, Vision, and Life

• Paid Vacation and Holidays

Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.